Banfield Pet Hospital

Do not use this animal hospital!! I tried to cancel my plan three times now. The first two times where about two years ago and they are still charging me. They would not give me a refund for all the time they where charging me when they where not supposed to. They have not been cooperative at all and have been nothing but a problem!! I will NEVER be using them again. They are a total rip off.

I trust them to take good care of my pup, keep Kim healthy and keep him current in is vaccinations.

I thought my cat had an ear infection turned out. She had fleas in her ears. She’s a long-haired cat. I’m very seldom never actually have I found fleas on her. I thought because it’s hair or not however, the top of her head down to her chin it’s more like a tabby, cat head and chin and it’s for I have no idea how she could’ve got that she is an indoor outdoor cat. I called Banfield actually I called several people to see if I can get her into a vet and find out if they can help her with what I thought it was an infection In her ears, no one had an opening so I wind up going to PetSmart Westside Albuquerque make an appointment there and got in in a couple of days with two young women the Vet and her assistant were awesome. They were so gentle with my cat or my cat was totally freaked out and they handled her perfectly. I would advise anybody to go there. I don’t know why I never went there before I thought you had to have an account you had to pay every month blah blah blah, but that’s not the case you can if you want to The service that we got way beyond what I expected, not just from them, but from any vet Awesome they were above and beyond

Shari Parker is the best vet we have ever had. She is the most genuine human being and truly cares for every furry patient she sees. I can't recommend her or her team enough.

Service today was great. Ywo ladys that helped me were very helpful. Thank you